Utilities: Water and Sewer

*Important Improvements to Sanitation Services Effective July 2016*
Click here for details of new changes: Tolleson Residential Customers - Waste & Recycling Changes 
                                                        Importante Cambios de Servicios de Sanitacion Efectivos julio 2016
The Finance Department has bilingual staff members available at Tolleson City Hall, 9555 W. Van Buren Street, Monday through Friday from 8:00 a.m. 5:00 p.m. 

These staff members are available to assist residents with the following services and can be reached at 623-936-7111:
  • Setting up and shutting off residential utility services (water, sewer and sanitations services)
  • Questions regarding City of Tolleson utility bills
  • Requesting access to alley ways
Utility Applications Applications are used for the following... 
Residential Utility Application Setting up residential water, sewer and sanitation services.
Commercial Application Setting up commercial water and sewer service.
Industrial Application Setting up industrial water and sewer service.
Hydrant Meter Application Both forms must be completed and submitted to finance department to apply for a hydrant meter. 
Request to Stop Service Form Turning off water, sewer and sanitation services.
Alley Access  To gain access to the alleys that have a pole obstructing entrance, residents would need to come to City Hall and submit the 
Alley access form. City of Tolleson staff can temporarily unlock the lock located on the alley bollard. If a resident would like to
obtain key for the ally bollard, please complete form and return to City Hall. The first key is free, the second is $5, and the
third is $25. Only the resident whose name appears on water account (bill) would be able to request a key.
Name Change Changing name on a water bill for reason but not limited to: marriage, death, divorce and/or legal name change, ect.
Mailing Address Change Changing the address for receiving utility bills
Water and Sewer Rates Current water and sewer rates. *Rates are subject to change, and will be updated*