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1. Where can I get a Building Permit?

Customers can apply for building permits, zoning variances and business licenses at the front counters of our City Hall Complex Building, 9555 W. Van Buren, Tolleson, Arizona 85353. Questions regarding zoning, code enforcement, ordinances can also be handled at the counter. You may contact City Hall for questions at 623-936-7111 also.

2. I have let my license lapse and would like to renew it... how can I do this?

If you do not keep your license current and at the time of expiration do not send in the renewal, or you indicated cancel on your renewal, you will have to apply for a new license which will create a new license number. How to apply: Fill out the business license application form and return it via regular U.S. Mail (faxes are not accepted) or hand deliver along with the $60.00 fee in cash, check or money order to City Hall: City of Tolleson Business License Registration 9555 W. Van Buren St. Tolleson, AZ 85353. To verify your license contact City Hall staff at (623) 936-7111.

Click here to access Business License Application

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1. How do I obtain Agendas,Meeting Minutes and Public Notices?

Visit the Archive Center

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1. What do I do if I have a complaint?

The City of Tolleson Building and Zoning Code Enforcement Department handles all code and ordinance enforcement issues. All complaints are investigated and if found to be in violation, they are issued a notice to abate the situation. All complaints relating to zoning or ordinance violations can be made in person or by calling 623-936-7111.

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1. How do I volunteer?

The City of Tolleson welcomes anyone interested in volunteering within our Community Services Department. There are opportunities to help within our public library, senior center, community action program and youth activities such as Summer Reading Program and Youth Day. Primarily, volunteers are needed within the hours of 8 to 5 pm Monday through Friday but some evenings and weekends hours are needed at various times throughout the year. To volunteer, please fill out the Volunteer Application Form. A completed application can be turned in to the Tolleson Public Library by mail, fax or in person. Background checks are completed on all persons age 18 years and older for the protection of our youth. Please feel free to contact the Community Services Department or the Tolleson Public Library at 623-936-7111, for additional information or questions.

Download a Volunteer Application Form

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1. Where can I find agendas for upcoming City Council meetings and City Council meeting minutes?

Agendas and meeting minutes for City Council meetings can be found on the City Clerk's page, click the following link to access the archive center for agendas, minutes, public notices, etc... Link

2. How do I turn on water services for residential, commercial and/or industrial use?

Homes with a Tolleson mailing address which are located south of Buckeye Road and north of McDowell are within City of Phoenix boundaries. For homes in these areas, contact the City of Phoenix Water Services Department at 602-262-6251. For addresses in the City of Tolleson, please visit City Hall to establish services. Water and Sewer Information

3. Who do I call if my trash wasn’t picked up?

The City of Tolleson offers residents and/or businesses a *One Time Courtesy Pick-up* per container, per year. If your container was missed, contact the Field Operations Department at 623-936-7141.
Sanitation and Bulk Services.

4. How do I make a park reservation?

Reservations are coordinated through the Parks and Recreation Department. To check for availability call 623-474-4992. ALL reservation requests will be processed on a first-come-first-served and space-available basis. Your reservations ARE NOT guaranteed until you receive written confirmation. ALL CANCELLATIONS must be received in writing NO LATER THAN fourteen (14) DAYS PRIOR to the reservation date. Within 14 days - NON-REFUNDABLE. Park Reservations

5. Who do I call if I need access to a blocked alley way?

City of Tolleson staff can temporarily unlock the lock located on the alley bollard. If a resident would like to obtain a key for the alley bollard, they need to fill out a form at City Hall. Once the form is filled out a key will be issued. The first key is free, the second is $5, and the third is $25. Only the resident whose name appears on the water bill would be able to request a key for the alley bollard to be unlocked.

6. How do I obtain a City of Tolleson business license?

A business license is required to operate or conduct business within the City of Tolleson corporate limits. This requirement applies to intermittent and seasonal businesses, as well as year-round businesses. All contractors and sub-contractors are also required to obtain a business license. Please visit the Business Licenses page under the Doing Business in Tolleson header to view and print a business license application. Issuance of a business license by the City shall not be construed as permission to operate a business in any unauthorized manner or in conflict with local/state/federal regulations. If you have questions regarding this process or your application, please contact City Hall at 623-936-7111.

Business Licenses

7. Who do I call if I have a complaint regarding City code violations?

Our Code Enforcement Department tracks and investigates complaints for code and ordinance violations that occur within the City of Tolleson. If you would like to view the City's code visit the Living in Tolleson page and select the Code Enforcement link from the table. If you have questions regarding code enforcement, please contact Tolleson Code Compliance Officer at 623-936-2721.

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1. How do I request traffic enforcement in my neighborhood?

You can request traffic enforcement in your neighborhood by downloading the Traffic Enforcement Request Form. Once the form is completed please return the form to the Tolleson Police Department by fax, mail or in person.

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1. Is there garbage collection on holidays?

The following Holidays there will be no garbage or trash pick up. Services will resume on next business day.

New Year’s
Memorial Day
Independence Day - July 4th
Labor Day
Thanksgiving
Christmas

Any questions or comments, please call Richard Rawnsley @ 623-936-7141.

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1. Who do I contact about my water service?

You can contact the Water Utilities Department at 623-936-7141